About Seoul IDRC V-Hearings
What is Seoul IDRC V-Hearings?
The ‘V- Hearing’ is an innovative, sophisticated virtual hearing service, that provides an alternative to the regular face-to-face hearings. It facilitates a fast, stable and seamless connection for conducting ADR proceedings remotely. Seoul IDRC integrates the most advanced, cutting edge I.T. technologies and a variety of video-conferencing tools to ensure the best users’ experience. Seoul IDRC’s ‘V-Hearing’ service makes remote access simple and convenient for the participants who cannot attend hearings in person, it ensures the disputes are resolved in a timely and cost-effective manner.
Security
Seoul IDRC takes security seriously, it’s the utmost priority to provide secure and reliable ‘V-Hearing’ services.
Hearings Security
- Encrypted transmission of video, audio and screen sharing during hearings
- Secure all hearings with password protection
- Waiting rooms function – control participants by date, hour
- Watermark feature for screen sharing
- Enable/disable recording
- Verification of participants – possibility to limit access to individuals with a given e-mail domain or IP address
Data Security
- Encrypted video and audio recordings management
- Encrypted electronic files savings sent through chat board during hearings
- Encryption and host authentication for recordings saved on the host’s device or Cloud
Features
Seoul IDRC is equipped with the cutting-edge hardware software and devices to ensure smooth hearings for the users’ best experience.

High-tech solutions tailored for arbitration hearings
- 2 sets of IP-based video conferencing system
- 1 set of Web-based portable video conferencing system
- 360-Degree panoramic view camera
- Wireless noise-cancelling headphones

Video conferencing platforms & system
- Zoom, Bluejeans and etc.
- Data encryption, security verified Cloud-based storage space
- Access up to 100 video participants
- E-document sharing among on-site and remote connections
- On-site / remote collaboration with external transcription & interpretation (If transcription and interpretation services are needed, please contact Seoul IDRC Secretariat for more information.)
How to use V-Hearing
The Seoul IDRC ‘V-Hearing’ system could be utilized in arbitration, mediation proceedings and for any other purposes when the users need to conduct hearings remotely. The Seoul IDRC fully provides the ‘V-Hearing’ services according to the users’ requests.
Arbitration
- Hearings
- Witness statementsWitness statements
- (To obtain fair witness examination process, 360-Degree panoramic view camera is secured in front and in the back of the witness to provide full view without any blind spots.)
- Scheduling meetings
- Arbitral tribunal meetings
- Internal meetings between clients and counsels
Mediation
Court hearing
Webinars & Virtual events
Available for other uses
Location
At Seoul IDRC hearing rooms
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Extra Large – Hearing Room 1
- Devices: IP-based (Polycom) & Web-based video conferencing system, wireless headset, wired/wireless mic, 100-inch screen, E-document sharing system
- Use: IP or Web-based virtual hearings, virtual meetings and conference etc.
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Large – Hearing Room 5
- Devices: IP-based (Polycom) & Web-based video conferencing system, wireless headset, wired/wireless mic, 100-inch screen, E-document sharing system
- Use: IP or Web-based virtual hearings, webinar and other meetings related to hearings.
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Medium – Hearing Room 4
- Devices: Web-based video conferencing system, 50-inch screen
- Use: Web-based virtual hearings, webinar and other meetings related to hearings.
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Hearing Room 2, 3, 7, 8
- Devices: Web-based video conferencing system, 50-inch screen
- Use: Web-based virtual hearings, webinar and other meetings related to hearings.
At remote venue

Web-based video conferencing platform provided by the Seoul IDRC, remote technical assistance & test run support.
Stable and High-Quality Technical Assistance
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- Preliminary hearing
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- V-Hearing method proposal upon client’s needs & IT environment
- V-Hearing service fee estimation
- Transcription and interpretation service cooperation
- Test run the video-conferencing software
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- Hearing
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- Hearing equipment & system set-up
- On-site and remote hearing monitoring
- I.T. support
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- Post-hearing
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- Billing
- Sharing recording files upon parties’ agreement