What is Seoul IDRC V-Hearings?

The ‘V- Hearing’ is an innovative, sophisticated virtual hearing service, that provides an alternative to the regular face-to-face hearings. It facilitates a fast, stable and seamless connection for conducting ADR proceedings remotely. Seoul IDRC integrates the most advanced, cutting edge I.T. technologies and a variety of video-conferencing tools to ensure the best users’ experience. Seoul IDRC’s ‘V-Hearing’ service makes remote access simple and convenient for the participants who cannot attend hearings in person, it ensures the disputes are resolved in a timely and cost-effective manner.

Security

Seoul IDRC takes security seriously, it’s the utmost priority to provide secure and reliable ‘V-Hearing’ services.

Hearings Security

• Encrypted transmission of video, audio and screen sharing during hearings
• Secure all hearings with password protection
• Waiting rooms function – control participants by date, hour
• Watermark feature for screen sharing
• Enable/disable recording
• Verification of participants – possibility to limit access to individuals with a given e-mail domain or IP address

Data Security

• Encrypted video and audio recordings management
• Encrypted electronic files savings sent through chat board during hearings
• Encryption and host authentication for recordings saved on the host’s device or Cloud

Features

Seoul IDRC is equipped with the cutting-edge hardware software and devices to ensure smooth hearings for the users’ best experience.

How to use V-Hearing

The Seoul IDRC ‘V-Hearing’ system could be utilized in arbitration, mediation proceedings and for any other purposes when the users need to conduct hearings remotely. The Seoul IDRC fully provides the ‘V-Hearing’ services according to the users’ requests.

Arbitration

• Hearings
• Witness statementsWitness statements
  • (To obtain fair witness examination process, 360-Degree panoramic view camera is secured in front and in the back of the witness to provide full view without any blind spots.)
• Scheduling meetings
• Arbitral tribunal meetings
• Internal meetings between clients and counsels

Mediation

Court hearing

Webinars & Virtual events

Available for other uses

Location

At Seoul IDRC hearing rooms

• Extra Large – Hearing Room 1

  • Devices: IP-based (Polycom) & Web-based video conferencing system, wireless headset, wired/wireless mic, 100-inch screen, E-document sharing system
  • Use: IP or Web-based virtual hearings, virtual meetings and conference etc.

  

• Large – Hearing Room 5

  • Devices: IP-based (Polycom) & Web-based video conferencing system, wireless headset, wired/wireless mic, 100-inch screen, E-document sharing system
  • Use: IP or Web-based virtual hearings, webinar and other meetings related to hearings.

  

• Medium – Hearing Room 4

  • Devices: Web-based video conferencing system, 50-inch screen
  • Use: Web-based virtual hearings, webinar and other meetings related to hearings.

  

• Hearing Room 2, 3, 7, 8

  • Devices: Web-based video conferencing system, 50-inch screen
  • Use: Web-based virtual hearings, webinar and other meetings related to hearings.

  

At remote venue

Stable and High-Quality Technical Assistance

• Preliminary hearing

  • V-Hearing method proposal upon client’s needs & IT environment
  • V-Hearing service fee estimation
  • Transcription and interpretation service cooperation
  • Test run the video-conferencing software

• Hearing

  • Hearing equipment & system set-up
  • On-site and remote hearing monitoring
  • I.T. support

• Post-hearing

  • Billing
  • Sharing recording files upon parties’ agreement